Terms & Conditions

Terms & Conditions

Website & General Information

This website is operated by Skirr Skin Ltd, a company based in Scotland registered in the UK. Our principle activity is the design and manufacture of sustainable sport skincare.

These terms and conditions constitute an agreement between you and Skirr Skin Ltd. By accessing and using this site you (the customer or user) agree to be bound by all of the terms and conditions of this site. Skirr Skin Ltd may change these terms at any time. Please review these terms often to ensure you are aware of any changes made by Skirr Skin Ltd. You also agree to the terms of our Privacy Policy. If you do not agree to all the following terms you should not use this site.  If you have a concern about our terms and conditions please contact us using the details at the end of this page.

Liability

Any sporting activity including running, cycling, swimming, surfing, climbing, hiking etc… are associated with risk and can be dangerous and potentially deadly. It is the individual's own responsibility to fully accept all risks, damages, injury or death which may result from such activities. Evaluate your experience honestly before you put your life in danger, seek qualified instruction and go with someone who has more experience than you.

Inspection

You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel the order in accordance with your cancellation right and/or you return the goods in accordance with our Returns Policy. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected. If you are not at home when your parcel is delivered the post office may ask you to collect it from the local depot. If you do not collect your parcel within the post office's specified timeframe (usually 7-14 days), the parcel will be returned to us and you will need to arrange for a new delivery. You will have to pay the postage costs incurred in resending the parcel.

Payments

Payment will be debited and cleared from your account at the point at which your order is placed. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. The cardholders address must match the information held by the issuing authority. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Skirr Skin Ltd we will not be liable for any delay or non-delivery of merchandise. Please note that we retain the legal ownership of all merchandise until full payment has been made by you and received by us. Legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you.

Duties & Taxes

Skirr Skin Ltd is not responsible for payment of any customs duties or taxes which remain the responsibility of the customer/purchaser. Delivery duties are unpaid.

Confirmation of order

When we have received your order or payment you will receive confirmation of your order by email. Only when your order is ready for despatch does it become a binding contract. Contracts will be concluded in English language.

Product Availability

We aim to keep our product availability information up to date. Should a product become unavailable after you have placed an order, we will contact you and let you know when it will be back in stock or offer you a refund.

Reselling

All products you purchase are for your own personal use. You cannot resell them (but you can give them away as gifts). If you are a distributor or retailer interested in selling our products, please email us at moira@skirrskin.co.uk

 Information you provide

You agree to provide us with true & accurate information about yourself. It is your responsibility to update this information if you find it is incorrect.  If you provide us with fraudulent or incorrect information, we reserve the right to close your account without prior notification to yourself.

Copyright

We have worked hard to come up with the brand name, strapline, product names, logo, overall design, website, photos and we reserve the right to protect this identity. As such all content (whether it be text, graphics, photographs, logos, general design etc) are owned by Skirr Skin Ltd and is the exclusive property of us and our licensors.

No part of this site or its contents can be replicated, copied, transferred, downloaded or adapted without prior written consent.

Delivery

We endeavour to process all orders within 48 hours of receipt, however sometimes this just isn't possible but we will do it as soon as we can. Once your order has been processed we are unable to alter or amend it and ask that you wait for it to arrive before contacting us to arrange a return. 

All quoted delivery times are estimates only and we cannot be held responsible for any delay caused by the delivery company. There may be times of the year when we will not process orders for a few days, you will be notified of this when you place your order. If in the unlikely event that your order hasn't arrived within two weeks without any explanation from us, please feel free to contact us and let us know so we can look into it and resolve it for you.

Your account will be charged at the time you place your order.

We only deliver to postal addresses within the EU. We will look to expand this in future.

Complaints

We strive to provide you with the very best levels of service, to use the highest quality raw materials and deliver products that you love using. If however you are not entirely satisfied and would like to make a complaint please email us at moira@skirrskin.co.uk and we will do our best to resolve your issue. As soon as we receive a complaint action will be taken to rectify the problem. If you contacted us by post or email we will reply by email so please provide your email address.

Accuracy of Information

The information on our website is constantly updated and provided to you in good faith. However, there may be occasional inaccuracies and typographical errors which we aim to correct as soon as we are aware of them.

We do not accept responsibility for any use or misuse of the information or products that result in damage to either you or your property.  It is your responsibility to check the suitability or accuracy of the information, products or services. From time to time we may have to make changes to some of the products and we will do our best to ensure that all information that appears on the site is correct.

We reserve the right to alter specifications and prices without notice.

In no instance will Skirr Skin Ltd be liable for any damages arising from use of this site, including loss of use, data, or profits, whether in action of contract, negligence or other action, arising out of or in connection with the use, or inability to use this site. We make no claim or warranty that this site or the server that makes it available is free of viruses or bugs.

Customer Reviews

If you choose to leave us a review or testimonial, you are responsible for such content that you publish, upload, display (and variations thereafter) and we accept no responsibility in relation to these. We do not guarantee suitability, legality, accuracy and correctness for such posts and as such, we retain the right to amend, delete or comment if content is unlawful, discriminatory, defamatory, incorrect, fraudulent, SPAM, harmful or with intent to antagonize. You agree to indemnify us, our officers, employees or licensors in respect of any loss that we or they may suffer as a result, directly or indirectly, of any breach by you of any provision of this section.

Links

Any site that links to or from www.skirrskin.co.uk are not necessarily endorsed by us.  We are also not responsible for the content in these sites.  There may be occasions where we are not happy to link with a site and may ask for the link to be removed.  If we make such a request to you, you agree to remove the link within two business days of receiving this request.

Legalities

Skirr Skin Ltd is registered in the UK and is in the jurisdiction, governed by and subject to UK, and where relevant Scottish, law only. Purchasing through out website you agree to any legal proceedings in relation to your purchase/product being conducted under UK law.

Contact us

You can contact the team about any of the above terms and conditions via:

Email: moira@skirrskin.co.uk

Letter: Skirr Skin Ltd, Broombank, North Connel, Argyll PA37 1RD